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He claimed, in a years time I would see a huge difference. I do not think that and what great does that do me currently anyway. I have actually only made use of the tub three times given that June as I do not need added pain. If I can not obtain $8000 back, they can come take this pointless tub out of my home and also offer me a full reimbursement of $20,000, to include the cash for the water heating system that I did not need.


***'s issue that she had to purchase a brand-new hot water heater and as a result should be compensated by Safe Step Walk In Tub for that purchase. The hot water heater concern is specifically resolved in three different places in the contract she authorized. At Work Spec page, the complying with is specified: Consumer is in charge of including a sufficient hot water heater if needed.


*** and she understood at the time of the contract that she may have to update her warm water heating unit. Ms. ***'s declaration that Mr. ******* existed to her is opposed by her own statement. At no point is it alleged that Mr. ******* provided any certain quantities for aggravation or any other issue and afterwards changed that deal.

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In addition, in spite of the contract language pointed out above, we also used to provide a specific amount to assist counter the cost of the warm water heater. Basically, we have actually made offers to Ms. *** for her aggravation along with an offer to counter the price of a brand-new hot water heating unit.


*** has actually rejected these offers and instead has required a reimbursement of $8,000. We spoke to Ms. *** once more today to try to get to an arrangement that fulfills those criteria.






Issue affixed. We are not able to read the attachment submitted by Ms. ***. Walk-In Tubs Charleston,. When we attempt to expand it, the type becomes too fuzzy to check out. *** File Attached *** This is a continuation of my previous grievance that was not dealt with to fulfill my satisfaction. I claimed I wanted the bathtub out of my residence as well as all money reimbursed.

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I asked him what kind of payment I would certainly get in addition to a brand-new tub. Every time I asked him, he would claim, we will have to wait to see what expenses are entailed with the new tub.


After the brand-new tub was installed, get redirected here he claimed it ran out his hands and also one more department would certainly be taking care of the funds. Every time I called him, he would certainly say he would certainly call me back in ten minutes. Well, he never ever called me back. I had to continue calling him.


When this content I ultimately got him, he began out stating they normally pay $100 a month but given that it had been 6 months, he would certainly offer me $200 a month. I told him I additionally had to get a brand-new water heater that I did not or else require, as the old one was not big sufficient.

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I already had a booster that did no good. I had to obtain a larger heating system. He stated he would give me an additional $1,000 off due to the hot water heater. I informed him that I would certainly decline much less than $8000. He claimed he can refrain from doing that as well as asked if I next page wanted to authorize a launch.


I do not think that as well as what great does that do me now anyway - walk-in tubs Charleston,. I have just used the tub three times because June as I do not need extra discomfort. If I can not obtain $8000 back, they can come take this pointless bathtub out of my house and give me a complete refund of $20,000, to consist of the money for the water heater that I did not require.


***'s grievance that she needed to get a new warm water heating system as well as therefore need to be compensated by Safe Action Walk In Bathtub for that purchase. The hot water heater problem is specifically attended to in 3 different areas in the agreement she signed. On Duty Requirements page, the adhering to is stated: Consumer is responsible for adding an adequate water heating unit if needed.

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*** and she knew at the time of the agreement that she might need to upgrade her warm water heater. Ms. ***'s declaration that Mr. M ****** existed to her is opposed by her own statement. At no point is it declared that Mr. M ****** used any type of particular amounts for hassle or any various other problem and after that changed that deal.


Additionally, in spite of the agreement language pointed out above, we also used to give a specific amount to help offset the cost of the warm water heating system. In short, we have actually made offers to Ms. *** for her hassle together with a deal to counter the rate of a brand-new warm water heating unit.


We contacted Ms. *** again today to attempt to get to an arrangement that satisfies those requirements. Ms. *** once again declined our settlement attempt.